Privacy Policy

Privacy Policy

Last updated: 7th December 2025

Immersive Discoveries (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Who We Are

Immersive Discoveries
Email: gemma@immersivediscoveries.co.uk

We are the data controller for the personal information collected through this website.

2. What Personal Data We Collect

We may collect and process the following information:

2.1 Information you provide directly

• Name
• Email      address
• Phone      number
• Any      messages or enquiry details you submit through contact forms or email

2.2 Automatically collected data

When you use our website, we may automatically collect:

• IP      address
• Browser      type and version
• Device      information
• Pages      you visit
• Time      spent on our site

This data is collected through cookies or analytics tools (if used).

2.3 Cookies

We may use essential and analytical cookies to ensure the website functions correctly and to understand how visitors use it.

3. How We Use Your Information

We use your data to:

• Respond      to enquiries and provide services
• Communicate      regarding projects, proposals, or support
• Improve      our website and user experience
• Maintain      administrative and operational records
• Meet      legal or regulatory obligations

We do not use your data for automated decision-making or profiling.

4. Legal Bases for Processing

We process your personal data under the following legal bases:

• Legitimate      interests – responding to enquiries, running and improving our      business
• Contract     – when you enter or prepare to enter into an agreement with us
• Consent     – for optional cookies or marketing communications
• Legal      obligation – where we must retain records for tax, accounting, or      regulatory purposes

5. Sharing Your Information

We will not sell or share your personal data for marketing purposes.
We may share information with:

• Service      providers (e.g., website hosting, email services)
• Professional      advisors (e.g., accountants)
• Legal      authorities where required by law

All third parties are required to handle your data securely and in compliance with UK GDPR.

6. How We Store and Protect Your Data

Your data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, alteration, or disclosure.

We retain personal data only for as long as necessary to:

• Respond      to your enquiry
• Provide      contracted services
• Meet      legal and accounting requirements

7. Your Rights Under UK GDPR

You have the right to:

• Access     your personal data
• Correct     inaccurate or incomplete information
• Request      erasure (“right to be forgotten”)
• Restrict      processing
• Object     to certain types of processing
• Request      data portability
• Withdraw      consent at any time

To exercise your rights, contact us at: gemma@immersivediscoveries.co.uk

8. Links to Other Websites

Our website may contain links to third-party sites (e.g., ThingLink).
We are not responsible for their privacy practices, and you should review their policies separately.

9. Children’s Privacy

Our website is not intended to collect data from children.
If we become aware that we have inadvertently collected such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy from time to time.
Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: gemma@immersivediscoveries.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.